Securus Technologies is one of the biggest service providers in the inmate communication field and has been around since 1986 when it was established. The company has its headquarters in Dallas but has regional offices in Carrollton, Atlanta, and Allen. The company serves a huge population of prisoners in North America, amounting to over 1.2 million inmates. The number of law enforcement agencies using the services of Securus Technologies is more than 3,400. The company has won the highly prestigious and much sought after Golden Stevie Award for its customer service. It is one of the biggest service providers in the inmate communication fields today and has a broad range of services on offer, including phone services, photo sharing services, video services, email services, and more.
The services offered by Securus Technologies use high-end technology and are far more superior to other products and services available in the market. In a way, Securus Technologies dominate the correctional industry, at least in North America. In the years to come, the company plans to expand its base across the country in other states as well. Securus Technologies cares for the prisoners, and it can be seen in the massive development the company has undertaken in the inmate communication sphere. It has not only taken down the prices of its services considerably but has also launched many new services in the past few years to help the inmates stay connected to their friends and relatives.
As per the company, the inmate communication services are crucial for the prisoners as it is their only way to stay in the know about what is happening in the lives of their friends and family. It reduces stress from their mind and keeps them happy, which is what contributes majorly to reducing inmate on inmate crime as well inside the prison. Securus Technologies is committed to developing new technologies to modernize the correctional industry further.