Ask any guard at one of the nation’s thousands of prisons what the most dangerous threats they face in their day-to-day jobs are and they’ll likely tell you that in the top three, you’ll find the threat of inmates who have lost all sense of hope. Inmates who feel they have nothing to lose pose one of the greatest threats to guards working in the nation’s prisons. It is for this reason that thinking in criminology has led, over the last few decades, to the conclusion that preventing inmates from falling into a state of deep depression or ennui is a top priority for the maintenance of safety in the nation’s carceral institutions.
One company, Securus Technologies, is making great strides towards giving inmates a strong sense of hope. And they are doing it through advanced technologies. One of the ways in which Securus has been able to bring hope and joy to the lives of inmates, who would otherwise be consigned to spend their days among one of the most harsh and depressing environments imaginable, has been through the use of its advanced video visitation system.
These systems use high-definition screens and a patented VoIP-based communications technology that allows inmates to stay in almost uninterrupted contact with their loved ones. And it has been able to do this at a cost to inmates that, on average, does not exceed $0.15 per minute. At these rates, most inmates are able to stay in daily contact with their loved ones, including young children that they would otherwise not be able to maintain a consistent relationship with.
But perhaps the people who are most grateful for this technology are the guards themselves. With inmates who are both hopeful and unwilling to lose their communications privileges, the nation’s prisons have become vastly safer work environment for the staff that bravely defends them.
Securus Technologies is one of the biggest service providers in the inmate communication field and has been around since 1986 when it was established. The company has its headquarters in Dallas but has regional offices in Carrollton, Atlanta, and Allen. The company serves a huge population of prisoners in North America, amounting to over 1.2 million inmates
. The number of law enforcement agencies using the services of Securus Technologies is more than 3,400. The company has won the highly prestigious and much sought after Golden Stevie Award
for its customer service. It is one of the biggest service providers in the inmate communication fields today and has a broad range of services on offer, including phone services, photo sharing services, video services
, email services, and more.
The services offered by Securus Technologies use high-end technology and are far more superior to other products and services available in the market. In a way, Securus Technologies dominate the correctional industry
, at least in North America. In the years to come, the company plans to expand its base across the country in other states as well. Securus Technologies cares for the prisoners, and it can be seen in the massive development the company has undertaken in the inmate communication sphere. It has not only taken down the prices of its services considerably but has also launched many new services in the past few years to help the inmates stay connected
to their friends and relatives.
As per the company, the inmate communication services
are crucial for the prisoners as it is their only way to stay in the know about what is happening in the lives of their friends and family. It reduces stress from their mind and keeps them happy, which is what contributes majorly to reducing inmate on inmate crime as well inside the prison. Securus Technologies is committed to developing new technologies
to modernize the correctional industry further.
There are many avenues across the country for inmates incarcerated in jails and prisons to communicate with family and loved ones. But behind the means to communicate are technologies that have shaped and molded phone calls, VOIP, video chats and email. And driving those technologies are companies who have invested time and money to bring about the ideas of advanced technology.
Securus Technologies and Global Tel Link (GTL) are two of the biggest communications giants that have shaped the industry today, and Securus Technologies who has invested and grown more than GTL has issued the challenge to prove they are the biggest and most advanced communication company in the country.
Securus Technologies boasts a broad array of technology platforms that allow inmates communication to reach friends and families because of how they have leveraged their reinvestment back into the company to the tune of over $700 million.
Because of the amount of time and money Securus Technologies has invested in their growth, they feel that through an independent judge they would win a head-to-head competition against GTL as the company of choice for inmate communications. With the use of an independent judge, the competition will measure the two companies in comparison to product sets, calling platforms and customer service.
Even without engaging in a head-on competition or using an independent judge, Securus Technologies feels they are superior for a very simple reason; time and time again customers are leaving companies like GTL to join Securus Technologies and enjoy the great technology they have to offer. Securus Technologies provides communications for nearly 1.2 million inmates across the country.