Securus Technologies Developing Innovative Technology for Inmate Communications and Investigative Technology

Securus Technologies is one of the biggest service providers in the inmate communication field and has been around since 1986 when it was established. The company has its headquarters in Dallas but has regional offices in Carrollton, Atlanta, and Allen. The company serves a huge population of prisoners in North America, amounting to over 1.2 million inmates. The number of law enforcement agencies using the services of Securus Technologies is more than 3,400. The company has won the highly prestigious and much sought after Golden Stevie Award for its customer service. It is one of the biggest service providers in the inmate communication fields today and has a broad range of services on offer, including phone services, photo sharing services, video services, email services, and more.
The services offered by Securus Technologies use high-end technology and are far more superior to other products and services available in the market. In a way, Securus Technologies dominate the correctional industry, at least in North America. In the years to come, the company plans to expand its base across the country in other states as well.  Securus Technologies cares for the prisoners, and it can be seen in the massive development the company has undertaken in the inmate communication sphere. It has not only taken down the prices of its services considerably but has also launched many new services in the past few years to help the inmates stay connected to their friends and relatives.
As per the company, the inmate communication services are crucial for the prisoners as it is their only way to stay in the know about what is happening in the lives of their friends and family. It reduces stress from their mind and keeps them happy, which is what contributes majorly to reducing inmate on inmate crime as well inside the prison. Securus Technologies is committed to developing new technologies to modernize the correctional industry further.
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Head-to-Head Technology Battle

There are many avenues across the country for inmates incarcerated in jails and prisons to communicate with family and loved ones. But behind the means to communicate are technologies that have shaped and molded phone calls, VOIP, video chats and email. And driving those technologies are companies who have invested time and money to bring about the ideas of advanced technology.

 

Securus Technologies and Global Tel Link (GTL) are two of the biggest communications giants that have shaped the industry today, and Securus Technologies who has invested and grown more than GTL has issued the challenge to prove they are the biggest and most advanced communication company in the country.

 

Securus Technologies boasts a broad array of technology platforms that allow inmates communication to reach friends and families because of how they have leveraged their reinvestment back into the company to the tune of over $700 million. Part of the investments they have made have been to buy up smaller companies to acquire necessary technology to add to the many platforms available.

 

Because of the amount of time and money Securus Technologies has invested in their growth, they feel that through an independent judge they would win a head-to-head competition against GTL as the company of choice for inmate communications. With the use of an independent judge, the competition will measure the two companies in comparison to product sets, calling platforms and customer service.

 

Even without engaging in a head-on competition or using an independent judge, Securus Technologies feels they are superior for a very simple reason; time and time again customers are leaving companies like GTL to join Securus Technologies and enjoy the great technology they have to offer. Securus Technologies provides communications for nearly 1.2 million inmates across the country.